Privacy Policy

Uticopa Ltd is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This privacy statement covers the Uticopa.com website and explains how we use customer information and how we protect your privacy:

Use of Customer Information: Public Registration

In order to use some functions found on this Web site, a user must first complete the registration form. During registration a user is asked to give personal information such as:

• Name
• Password: choice of password that is minimum 6 characters long.
• Email Address: so we could confirm validity of the registration and use this email in the future should a client forget the password.
• A screen name / a site user name (we advise that users chose a screen name, this will help to protect their identity and enable our clients to contribute to our Blog and Forum Discussions anonymously)
• Areas of Interest: ability for a site user to specify if any particular subjects / topics are of more interest to them than others;

We use this information to contact the user about services on our site for which he/she has expressed interest. Should users wish to contact a therapist through the site they may be asked for further details (e.g. contact telephone number, County etc).

Use of Customer Information: Professional Registration

Those Professionals who wish their services to be displayed on this Web site must complete the registration form. During professional registration, a user is asked to give out personal information, such as name, company name, address, and email address, as well as such professional information as their qualifications, certifications, the demographic region in which they practice, and what fields they specialise in.

Payment Details

We do not hold Credit Card Information and all membership payments are processed by secure payment services (Nochex).

Newsletter

On occasions we may use the information we collect to notify you of any new Uticopa.com services we think you may find valuable. Should you wish not to receive this information by email, you can opt out at any time by using the unsubscribe link at the bottom of each e-mail newsletter.

Site Tracking

Within Uticopa.com we use tracking software to monitor traffic patterns and site usage. This helps us improve the design and layout of the site and enables us to meet the needs of visitors to Uticopa.com. This software does not enable us to capture any personally identifying information.

Information Use

Uticopa Ltd does not sell or otherwise provide the information given to them to third party sources. All information is confidential unless:

a. The user wishes to create a public profile. The information contained within a public profile may be viewed by third parties.

b. The information is demanded by the UK government officials, or if Uticopa Ltd deems that retaining said information may cause a direct physical threat to one or more individuals.

Security

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, is restricted in our company’s server. Only Uticopa authorised personnel are granted access to the server. Our employees must use password-protected logins to access this server. Each time they return, they must re-enter their password to regain access to user information. All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified about what they can do to ensure our users’ information is protected.

Online Therapy Sessions Security

All chat and messaging sessions conducted through the website are encrypted and never leave our secure server. You only receive a notification that there is a new item of interest in your Uticopa message box and will be required to login with your ID and password to access it.

Your Consent